As many of you know by now, Virginia Governor Ralph Northam has recently issued an Executive Order closing all public schools for the remainder of the Academic Year and has put in a host of other restrictions on certain businesses and other activity in the Commonwealth in an attempt to reduce the rate of infection among humans of the COVID-19 Coronavirus.
Although at this writing, the Executive Order does not mandate our office’s closure, due to the closure and restrictions of so much commerce, many businesses, including ours, are experiencing decreased call volume, decreased income, and other disruptions in the normal course of operations. This is besides the strain on our employees with children who are now home from school for the remainder of the academic year.
Due to these disruptions, and to help insure that we all make it through this crisis intact to the other side, like many other small businesses, we are moving to a part time schedule beginning tomorrow, March 25, 2020. This will help us decrease operation expenses as well as decrease the hardship on our employees of caring for children who are now home from school, but at the same time, help us maintain the focus of our mission to serve our clients.
Please not that we are NOT accepting in-person visits to our office at this time; however, during our new part time hours, myself and our staff remain available through email, telephone and fax. The new hours are as follows, until further notice:
Monday: 9:00 AM-12:30PM
Thursday: 9:00 AM-5PM
We thank you in advance for your understanding during this difficult time.
We WILL get through this together.
NOTE: If you are a current client under an Award and receiving checks, you should know that we have asked insurance companies and most have responded that they have contingency plans in place to insure that your weekly checks continue.
In addition, we have heard from several insurance companies that you will not be penalized for lack of cooperation due to your inability to attend physical therapy or other doctor visits due to healthcare office closures or restrictions related to the Coronavirus.
Please note that the above schedule is subject to change, particularly if the Governor or U.S. Government should follow the pattern of several other Nations and issue a full lockdown Order for the entire U.S.
Even under those circumstances, we have contingencies in place for continued operation and communication, albeit at greatly reduced capacity.
In the meantime, please stay safe and stay healthy!