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Careers at Joe Miller Law

You may apply by clicking the image to the left or scrolling down to the bottom of this page; however, we strongly encourage you to first read through our requirements for this job.

Job description: Intake/Medical Records and Billing

Joe Miller, Attorney-at-law

Do you love to meet new people and talk on the phone? Have you always been interested in the Legal Field and the Law? Are you organized and relentless at follow-up? Are you a great salesperson? Are you interested in making a huge difference in people’s lives?

Then the Legal Intake Specialist and Medical Records Specialist position may be for you!

Here at the Work Injury Center at Joe Miller Law, we are looking for that special someone who can be our Superstar  Medical Records and Intake Specialist. When I say “superstar,” we mean someone who is truly exceptional.

Our firm is based in Virginia Beach, VA, although we also represent clients in North Carolina as well. We primarily represent folks who are injured on the job (workers compensation) as well as some car accident and wrongful death matters. We receive calls/intakes and accept cases from all over the Commonwealth as well as North Carolina.

What is Joe Miller Law and the Work Injury Center about?

Our core Mission is to help people whose lives have been disrupted by serious injury restart and rebuild their future.

Being a part of a team that is essentially “re-writing” the ending to what could have been a tragic story of someone’s life is extremely gratifying.

Yes, make no mistake, this is high-energy work, and it can be stressful as well. But the end result-seeing someone get back on their feet and even soar into the next chapter of his or her life after a serious work injury…that is truly priceless.

We are proud to say we have done this many times, and if you are looking for the proof, I invite you to take a look at our Google Reviews.

Firm Culture. Although we are a client-centric firm, and our mission is quite serious, we are certainly not beyond humor and in fact, respectful humor is a good way that many on the team get through our day. A bit of levity is certainly necessary when dealing with some of the most tragic injuries that have shattered our clients’ lives. Honesty, integrity, working independently, but at the same time being a collaborative team member to repair our clients’ lives to the fullest extent we can as a Law Firm…. that is really what it is all about here at Joe Miller Law.

The Intake Specialist Position is primarily responsible for fielding calls, as well as numerous emails, PDF’s and referrals from other attorneys for potential cases that we may or may not accept. You will be typing up the essential data points of the potential client’s case information, so a decision can be made to either accept or reject the case. If we do not accept the case, we often will refer the matter to some of our trusted referral partners.

In addition, of course, if the decision is made to accept the intake as a client, the intake specialist is responsible for engaging in sign-up of the client, which is primarily accomplished online.

The Medical Records and Billing Specialist is primarily responsible for ordering medical records and bills of our clients, accessing those electronic records online, placing the PDF’s of those records into the appropriate client folder, scanning any and all incoming physical records and bills, and finally, creating organized, physical Medical Binders of the records pertaining to every case in our office.

Who will succeed in this job? This job requires someone who is personable and is able to maintain a positive and empathetic demeanor to callers, even if you’re having a bad day.

You must also be highly attentive to detail and be able to follow written directions and work independently.

You must be laser-focused and relentless on follow-up with our best prospects so that we can represent those who can be best served by our Team and also in obtaining the medical records and billing we need to move forward on our clients’ files.

Skill Set. You must be articulate, have a high energy level, have good writing and typing skills, be very familiar with Outlook, Word, and Excel, and be internet savvy. A background in personal injury law, medical records, or workers compensation law will give you favored status in the application process. We currently use CLIO Grow for our intakes.

Benefits? Yup! We offer health insurance if you need it. We do give bonuses for garnering reviews from people if we helped them… that goes for both clients and non-clients.

Instructions to Apply. Please submit your resume via Indeed and also submit or attach a brief cover letter with a summary –less than 200 words– of why you think you would perform well and excel in this position and why becoming a part of our Team at JML is something that you would love to do.

One thing. Please do not call or email the office to inquire about your application. We carefully review each and every application, but this takes time.

We are an equal opportunity employer and welcome applicants from all backgrounds. If you are a team player with excellent communication and customer service skills, we encourage you to apply for this exciting opportunity.

We look forward to reviewing your application and Resume. Good Luck!

Job Type: Full-time
Salary: $19.00 – $25.00 per hour
Expected hours: 40 per week

  • Health insurance
  • Paid time off


  • 8 hour shift

Ability to Relocate:

  • Virginia Beach, VA: Relocate before starting work (Required)

Work Location: In person

Instructions to apply for this job

In addition to your resume, which should be submitted via a Word Document or PDF attachment attached to your email, (not in the body of the email itself) please tell us in your cover email, —in 200 words or less— why you think you would be ideal for this position and what your ambitions are in life.

We look forward to hearing from you!!!

All you have to do to apply for this or any other opening at Joe Miller Law is to follow the instructions above and then click on the button below!

We are always looking for Top Team Players in other positions as well!


Virginia Beach Office

5500-B Greenwich Rd.
Virginia Beach, VA 23462

Elizabeth City Office
(by appointment only)
507 E Main St #K
Elizabeth City, NC 27907

If you are looking at this site, you or a loved one has probably been hurt. If that's true, you've come to the right place. Helping people who have been hurt is what we do. In fact, it is all we do. Joe Miller Law is a law firm concentrating exclusively on representing people who are injured by the carelessness of others or those hurt on the job. We provide the highest quality legal services to people who have been seriously injured. We practice Personal Injury law and Workmens' Compensation law in both Virginia and North Carolina.